State Farm® Insurance Agent Ellaina Madera

"Good service and very profesional advice"

"Let me first say thank you so much Ms. Coleman for your awesome customer service. I appreciate you answering my questions about home and auto insurance without making me feel like I’m annoying you and taking up to much of your time or rushing through the answers to my questions. Thank you for your professionalism, and positive attitude."

"Excelente servicio y atención de José gracias por su atencion"

"amazing service"

"Let me start off by saying how professional & informative the young lady was Ms. Coleman. She assisted me when I acquired my auto & home policies & again this past week when getting the life insurance policy. I had many questions & she was so patient & broke everything down to me. Great customer service, very informative, thank you"

"Tandreah was a HUGE help! She made sure to handle me with care even in the midst of my frustration. She is a wonderful employee and I’m grateful she’s always there to help me."

"Tandreah’s customer service was great, she was a very big help and solved all of my issues!"

"Excelente atención"

"I went to this location on today for a quote and was very much impressed with the customer service. It was a young black lady name Tandrea who knew her job and was well prepared for my frustrated questions after been upset with Progessive and not happy after 4yrs She calm me down and let me vent out on her and it was not even her company...We need more people in this world like her...GIVE HER A RAISE. WELL DESERVED...THANKS TO HER BOSS FOR HAVING HER ON HER TEAM"

"Excellent attention from José ⭐️⭐️⭐️⭐️⭐️"

"Ellaina Madera and her team at State Farm have exceeded all my expectations. From the very first interaction, they made me feel heard and guided me step by step to find the best coverage for my needs. José, in particular, provided outstanding service—he was attentive, professional, and made the entire process so much easier. The team is always available to answer questions, and their quick response to any issue is impressive. It’s clear that they genuinely care about their clients and go above and beyond to provide exceptional service. I highly recommend Ellaina and her team if you’re looking for trust, professionalism, and personalized attention. I’m extremely satisfied with their work!"

"Tandreah is extremely helpful and polite. She goes above and beyond every time to help me understand any questions that relates to my insurance."

"Excellent"

"I spoke to Tandreah over the phone (I hope i spelled that correctly) and she was such a nice person, very respectful and helped me with my quote I’m not the best when it comes to finding insurance but she definitely took the stress away from me. I hope everyone else gets to experience amazing customer service like I did"

"Black lady is very prejudice on the phone and refuses to help me on my policy, And insist that i contact someone else"

"great experience & customer service!"

"Great customer service and quick to answer any questions over all a very helpful team !"

"Amazing service"

"Muy buen servicio al cliente las opciones y coverturas muy bien explicadas"

"The staff is very sweet!"

"La persona que atiende es muy amable y te quita todas las dudas que tenga el se llama Jose"

"After 6 months, my payment actually went down! I've been with three other insurance companies that raised it after 6 months though no changes. Excellent agent, excellent company"

"Ellaina and her team have not been responding to or helping me when it came to my policy change inquiries. It has been 2 months since I have asked for a policy change and it has yet to been done. I have been with Statefarm for almost 4 years and nothing like this has ever happen. Whoever is taking her calls is NOT doing their job in the first place by answering client calls! Look for effective and reliable service at a different Statefarm agent!!!"

"Tandrea was extremely helpful got me insured in less than 25 minutes over the phone. Plus the insurance rates aren’t too bad compared to other companies *cough cough* Amtex *cough* geico 😉 But fr, very professional services, I will be referring my loved ones if they are in need of insurance"

"Awesome staff great service very polite and helpful"