State Farm® Insurance Agent Ellaina Madera
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What our customers say about us...
Cristina Pacheco
June 28, 2024
"great experience & customer service!"
Karen Pacheco
June 25, 2024
"Great customer service and quick to answer any questions over all a very helpful team !"
Karla Barron
May 30, 2024
"Amazing service"
"Thank you for your review, we appreciate your business. -Ellaina"
Abby Hdz
May 6, 2024
"Muy buen servicio al cliente las opciones y coverturas muy bien explicadas"
Vanessa Sanchez
May 1, 2024
"The staff is very sweet!"
Zoila De Los Santos
April 15, 2024
"La persona que atiende es muy amable y te quita todas las dudas que tenga el se llama Jose"
Philip Bower
March 25, 2024
"After 6 months, my payment actually went down! I've been with three other insurance companies that raised it after 6 months though no changes. Excellent agent, excellent company"
Jacquelyn Cruz
February 26, 2024
"Ellaina and her team have not been responding to or helping me when it came to my policy change inquiries. It has been 2 months since I have asked for a policy change and it has yet to been done. I have been with Statefarm for almost 4 years and nothing like this has ever happen. Whoever is taking her calls is NOT doing their job in the first place by answering client calls! Look for effective and reliable service at a different Statefarm agent!!!"
nazaret castillo
February 9, 2024
"Tandrea was extremely helpful got me insured in less than 25 minutes over the phone. Plus the insurance rates aren’t too bad compared to other companies *cough cough* Amtex *cough* geico 😉 But fr, very professional services, I will be referring my loved ones if they are in need of insurance"
CiskyFrancy7
January 31, 2024
"Awesome staff great service very polite and helpful"
Brandon Corona
January 4, 2024
"Excelente aseguradora y agentes capacitados 10/10"
Andres Ortuno
December 28, 2023
"Friendly staff!"
Anayah Williams
December 27, 2023
"They are always excellent and a tremendous team. Every time I call I’m help with the most positive attitudes and it never takes long at all."
Marco Zapata
December 3, 2023
"Multiple policies with Ellaina and team. They've taken great care of me for almost 10 years!"
Priscilla Pena
November 30, 2023
"Outstanding agent and team. Ellaina was so helpful when I was starting my life policies and Jose was thorough when we switched our car insurance. Highly recommend!"
Regina Pena
November 30, 2023
"Ellaina and her team are always so quick to answer all of my questions. She has been my agent for over 10 years."
Suenos Ranch
November 30, 2023
"Ellaina has insured my RV, Tractor and side by side for years. We haven’t ever had any issues and always met with prompt service and professionalism."
B&B Fitness
November 28, 2023
"This has been the worst insurance agency that I have worked with. The agent Ellaina doesn't respond to emails. My policy was canceled with no notice , I spoke to tandra Coleman who told me it wasn't canceled, and that I had a payment due . Now the 1800 statefarm agent is saying due to unknown reasons they have dropped my car insurance but kept me on renters insurance which makes no sense. At that I have a credit over a 100 dollars, it's clearly unorganized and very unprofessional. I have all documentation that was sent in and signed was just called and tbey were laughing on the phone Beware of the scamming here and I will be there to pay a visit."
Alyssa Morales
June 16, 2023
"This is your place for insurance! We’ve been with Ellaina and her team for years now and have had nothing but excellent service. They are very helpful and quick to reply. I’ve needed a copy of my insurance info a few different times and connected with someone right away for it each time. I’ve been VERY happy with them!"
Latajshaw Steward
August 30, 2022
"Been doing business with this specific location for a while and i absolutely love it! Tandreah is such a great agent her customer service is great. Will recommend to anyone !"
Vidal Gudiño Trejo
June 17, 2022
"Was confused to why I got a refund and why my policy expires in 3 months instead of 6, but thanks to Jose I got all my questions and concerns taken care of 👍 Would recommend checking out their location."
Vero Vero
April 21, 2022
"Pregunten por José el les ayudara amablemente"
Nancy Guerra
February 22, 2022
"Staff is friendly and helpful."
LSX_ RAM
September 3, 2020
"❌‼️SCAMMER‼️❌"
Julia Pena
December 7, 2019
"I was so impressed with Jose. He helped me to understand what I had before I bought. I recommend them to anyone and everyone. Everyone was super friendly and professional!"