
State Farm® Insurance Agent Ellaina Madera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Rivera
August 5, 2025
"Muy amables ayudan y explican bien"
RICARDO LEONEL CORONA HERRERA
August 5, 2025
"Ellaina and her team at State Farm were amazing from start to finish. José was especially helpful—professional, kind, and made everything easy. They’re always quick to respond and truly care about their clients. If you want great service and people you can trust, I highly recommend them!"
Misael Sanchez
August 4, 2025
"Great service would definitely recommend"
Keith Sullivan
August 4, 2025
"First off let me start off by saying you guys really know how to hire an amazing staff. Had been having a rough week and been getting the run around from other insurance companies but Tandrea was the light at the end of my draining week. She really knows how to have a conversation Tandrea went above and beyond. She made sure I understand everything gave me some really good advice and options. Just wanted to say thank you so much Tandrea!"
Rose Nervis
August 4, 2025
"Tandrea was a big help. She really knows what she doing was so well spoken and nice !! Great work"
John Martinez
August 4, 2025
"Excelente servicio!!!!! Hay lugares que dicen aqui hablo español y lo hablan como “no sabo” y meten spanglish, pero aqui hablan muy bien el español!! Me gusta que los representantes hablan muy bien el español!!!! Recomendado para la gente que habla español!"
Lyssett Ortuno (Li)
August 4, 2025
"Tandrea always super helpful! ♥️"
Edgar Hurtado
August 4, 2025
"Jose super helpful whenever i call! Great customer service. 10/10"
Ar
January 29, 2025
"Good service and very profesional advice"
"We appreciate your business -Ellaina"
Malena Chretien
January 29, 2025
"Let me first say thank you so much Ms. Coleman for your awesome customer service. I appreciate you answering my questions about home and auto insurance without making me feel like I’m annoying you and taking up to much of your time or rushing through the answers to my questions. Thank you for your professionalism, and positive attitude."
"I am so happy you had a positive experience! Thank you for your business! -Ellaina"
Hector Gonzalez
January 29, 2025
"Excelente servicio y atención de José gracias por su atencion"
"Thank you for your business! -Ellaina"
Brayer Gutierrez
January 29, 2025
"amazing service"
"Thank you for your business! -Ellaina"
lateishea busby
January 29, 2025
"Let me start off by saying how professional & informative the young lady was Ms. Coleman. She assisted me when I acquired my auto & home policies & again this past week when getting the life insurance policy. I had many questions & she was so patient & broke everything down to me. Great customer service, very informative, thank you"
"I am so happy you had a positive experience! Thank you for your business! -Ellaina"
Anayah Williams
January 28, 2025
"Tandreah was a HUGE help! She made sure to handle me with care even in the midst of my frustration. She is a wonderful employee and I’m grateful she’s always there to help me."
Brittany Mcnaulty
January 28, 2025
"Tandreah’s customer service was great, she was a very big help and solved all of my issues!"
"Thank you for your business! -Ellaina"
Maestra Lesly
January 28, 2025
"Excelente atención"
"Thank you for your business -Ellaina"
Tanya Williams
January 28, 2025
"I went to this location on today for a quote and was very much impressed with the customer service. It was a young black lady name Tandrea who knew her job and was well prepared for my frustrated questions after been upset with Progessive and not happy after 4yrs She calm me down and let me vent out on her and it was not even her company...We need more people in this world like her...GIVE HER A RAISE. WELL DESERVED...THANKS TO HER BOSS FOR HAVING HER ON HER TEAM"
"I am so happy you had a positive experience! Thank you for your business! -Ellaina"
Dennise18 Cortes
January 28, 2025
"Excellent attention from José ⭐️⭐️⭐️⭐️⭐️"
"I am so happy you had a positive experience! Thank you for your business! -Ellaina"
Ari De La Fuente
January 28, 2025
"Ellaina Madera and her team at State Farm have exceeded all my expectations. From the very first interaction, they made me feel heard and guided me step by step to find the best coverage for my needs. José, in particular, provided outstanding service—he was attentive, professional, and made the entire process so much easier. The team is always available to answer questions, and their quick response to any issue is impressive. It’s clear that they genuinely care about their clients and go above and beyond to provide exceptional service. I highly recommend Ellaina and her team if you’re looking for trust, professionalism, and personalized attention. I’m extremely satisfied with their work!"
Micah Claiborne
January 28, 2025
"Tandreah is extremely helpful and polite. She goes above and beyond every time to help me understand any questions that relates to my insurance."
Juan Escobedo
January 28, 2025
"Excellent"
Gavin Lathan
January 28, 2025
"I spoke to Tandreah over the phone (I hope i spelled that correctly) and she was such a nice person, very respectful and helped me with my quote I’m not the best when it comes to finding insurance but she definitely took the stress away from me. I hope everyone else gets to experience amazing customer service like I did"
pokemon master
December 10, 2024
"Black lady is very prejudice on the phone and refuses to help me on my policy, And insist that i contact someone else"
"I am sorry to hear about that. After speaking with all parties involved, the information you were requesting was not something she had access to. Please contact the office for more information. "
Cristina Pacheco
June 28, 2024
"great experience & customer service!"
Karen Pacheco
June 25, 2024
"Great customer service and quick to answer any questions over all a very helpful team !"